FAQ

Frequently asked questions

What is the reimbursement by my health insurance?

For the treatments NUWA, the costs are covered by most supplementary insurance for complementary/alternative medicine. We follow the billing regulations of the health insurance companies for complementary medicine tariff 590. The proportion of the costs covered by the supplementary insurance is very individually regulated according to the insurance contract. We recommend that you enquire with your health insurance company about your entitlement to reimbursement.

The statement for reimbursement by the health insurance company will be sent to your private address, which can then be submitted to the health insurance company for reimbursement.

How quickly can I get an appointment?

We will do our best to give you an appointment as soon as possible. Please let us know if you have an acute situation that requires rapid same-day treatment.

What should I bring with me for the first appointment?

Relevant medical information, if you have it, will help us to get a complete picture: e.g. medical images, medication schedule, pain or seizure diary, doctor's referral or prescription. And also your health insurance card.